Privacy Policy Statement

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Hello dear customer!

This privacy protection statement, in response to the changes in the social environment and legal regulations and the advancement of technology, Yunlin Gukeng Coffee Enterprise Co., Ltd. has the right to modify this announcement statement in order to protect the privacy of customers, and update and inform customers as soon as possible .

"Yunlin Gukeng Coffee Enterprise Co., Ltd." respects the privacy of customers very much, and complies with the "Personal Data Protection Law" and related laws and regulations of the government of the Republic of China for the collection, processing and use of customer information. You can refer to the following privacy policy to learn about our actions.

1. Customer data collection method

We own the personal data of our customers, who are registered members or consumers who use the channels of cash flow, logistics and information flow provided by us to the official website of TGC Taiwan Coffee Manor (hereinafter referred to as TGC), fan group, and Line. Provided by our customers, or otherwise legally obtained by us in other marketing or cross-industry alliance activities (including but not limited to obtaining from business partners).

2. Types of customer data collection

We will rely on the services provided by various channels on the official website, and ask customers to provide the necessary operating information:

(1) Members or customers of TGC channels, we will ask you to provide basic information: including your name, gender, date of birth, contact number, contact address, email address and other information you provide voluntarily.

(2) When you specify the product delivery service, we will ask you to provide delivery information: including the recipient's name, contact number, contact address and other necessary delivery contact information.

(3) When you have actual consumption behavior, we will keep your account information.

(4) We will ask you to provide other information for necessary operations based on the provision of relevant services such as market analysis, reward activities, membership and customer rights notifications.

According to the "Specific Purposes and Categories of Personal Data in the Personal Data Protection Act" promulgated by the Ministry of Justice, the types of your personal data collected, processed, utilized and retained by the company are listed as follows:

C○○—person who identifies an individual. (Name, title, address, work address, previous address, home phone number, mobile phone number, account number applied for on the Internet platform, correspondence and household registration address, email address and any other identifiable information of the person himself, etc.)

C002 Identify the financial person. (For example: financial institution account number and name, credit card or debit card number, insurance policy number, other personal numbers or accounts, etc.)

C003 Identification in government data. (For example: ID card number, passport number, etc.)

C○—Description by a person. (For example: age, gender, date of birth, place of birth, nationality, voice, etc.)

C○12 Body description. (Example: height, weight, blood type, etc.)

C ○ 21 Family situation. (Example: Married or not, name of spouse or cohabitant, name of former spouse or cohabitant, date of marriage, number of children, etc.)

C023 Details of other family members. (Example: children, dependents, other family members or relatives, parents, etc.)

C ○ Trinity housing and facilities. (e.g. residential address)

C○33 Migration status. (Example: Passport)

C034 travel and other migration details. (eg: travel details)

C ○ Thirty-six lifestyle. (For example: the types of consumer goods used and details of services, personal or family consumption patterns, etc.)

C ○ 38 occupations. (Example: school principal, public opinion representative, or various other occupations, etc.)

C ○ Eighty-one income, income, assets and investments.

C○93 financial transactions. (For example: payment amount, credit limit, guarantor, payment method, transaction records, deposit or other guarantees, etc.)

C.102 Agreement or contract. (Example: With regard to transactions, commercial, legal or other contracts, agency, etc.)

C.132 Unclassified data. (Example: Letters, files, reports or e-mails that cannot be classified.)

3. Purpose of collecting customer information

We will only use your personal data for the necessary operations when providing product sales, financial transaction authorization, logistics distribution, advertising marketing, insurance marketing, market analysis, reward activities, notification of member rights and related services:

(1) Logistics delivery: We will provide delivery information to cooperative manufacturers and logistics providers when we provide customer product sales, logistics delivery and other order fulfillment services.

(2) Financial transaction authorization: The account information you provide will be provided to financial institutions during the financial transaction process (including credit card authorization and risk control notes) to complete financial transactions and related businesses.

(3) Advertising marketing: In order to provide you with more high-quality product and event information, the company, its subsidiaries or through outsourced manufacturers, share relevant information with your consent, if you do not want to receive relevant information in the future, You can notify us at any time.

(4) Market analysis: Based on the content of your browsing advertisements, consumption records and information provided, the company will conduct market analysis, including the use of cookies or similar technologies by third parties, to develop and provide better customer service in the future .

※ Cookie is a technology used by the web server to communicate with the user's browser, and it may store certain information in the user's computer. Users can cancel or limit this function through browser settings.

(5) Other business incidental matters: According to the purpose of the above-mentioned services, and other TGC other services you use, subject to your consent, use within the necessary scope.

According to the "Specific Purposes and Categories of Personal Data in the Personal Data Protection Act" promulgated by the Ministry of Justice, the specific purposes for which the company collects, processes, utilizes and retains your personal data are listed as follows:

001 Personal insurance

040 Marketing

063 Non-government agencies legally require firms to collect, process and use personal data

067 Credit card, cash card, debit card or electronic ticket business

069 Contracts, similar contracts or other legal relationship matters

090 Consumer, customer management and service

091 Consumer protection

093 Property insurance

098 Business and technical information

107 Purchasing and supply management

111 ticket business

118 Intellectual property rights, CD management and other related administration

125 Communication administration and management

127 fundraising (including charitable fundraising)

129 Accounting and related services

132 Operating a communication business

136 Information (communication) and database management

148 Online shopping and other e-commerce services

152 Advertising or business practice management

157 Surveys, statistics and research analysis

181Other operations that meet the business registration items or the business stipulated in the articles of association

4. Period and region of use of customer information

Unless otherwise stipulated by laws and regulations, in principle, we will only use customer information based on the scope of your authorization, during the company's business existence and within the reachable areas of the service, in accordance with the scope of the aforementioned service purposes for the necessary use of customer information.

5. Objects and methods of disclosure of customer information

(1) We will only use or disclose the information necessary for the operation in accordance with the scope of the aforementioned service purposes in our company and the third party we appoint to handle business-related affairs (for example: financial institutions, cooperative manufacturers, logistics providers and other service providers). Customer Profile. We will not disclose your personal information to third parties other than the above, unless otherwise regulated by law or otherwise obtained your consent.

(2) When we provide information to other third parties, in addition to the consent of the customer himself, there may be the following situations:

1. Necessary for operation and utilization within the scope of the specific purpose specified above.

2. Use for purposes other than those specified in the proviso of Article 20 of the Personal Data Protection Act.

3. Based on the provisions of the law or the requirements of the judiciary and other competent authorities based on legal procedures.

4. To protect the legitimate rights and interests of other members or third parties in emergency situations.

5. To maintain the normal operation of the membership service system.

6. Necessary information on cash/logistics generated by members shopping through this service, exchanging gifts, participating in lottery activities, etc.

6. Customer data storage and custody

Regarding the personal data you provide, we will formulate strict regulations on information systems and company operating rules, and anyone must process and use the necessary data only under our express authorization regulations. Our protection measures for betting on data security equipment are as follows:

We use the best technology to keep your personal data safe. At present, the Secure Sockets Layer (SSL) mechanism (128bit) is used for data transmission encryption, and a firewall is installed to prevent illegal intrusion and prevent your personal data from being illegally accessed.

In November 2009, we obtained the ISO/IEC 27001 information security certification through the verification of the Swiss SGS International Certification Company to ensure that your data is under the highest standard of protection under multi-layered information security control.

In addition, in order to provide services that better suit your needs, we will use Cookie technology to receive and record server values on your browser, including IP Address and Cookies, to provide work related to product updates and network service optimization used when.

7. Exercising Customer Data Rights

(1) According to Article 3 of the Personal Data Protection Act, unless otherwise restricted by laws and regulations, you have the right to inquire or request to read, request to make a copy, request to supplement or correct, and request to stop collecting, processing or using the personal data provided by you. , the right to request deletion.

If you want to exercise the above rights or have other inquiries, you can contact Yunlin Gukeng Coffee Enterprise Co., Ltd. to give your opinions, and we will reply to your questions as soon as possible.

(2) Ways to query or correct or delete personal data

•When the member's personal information has been changed, or the personal information is found to be incorrect, he can ask the website administrator to correct it at any time, including requesting to stop sending relevant information.

• When you do not use the Facebook login program, you can fill out the form in "Contact Us" to request us to delete your membership information.

8. Impact on rights and interests of data accuracy

We would like to remind you that if customers do not provide complete personal information, they may not be able to become our members, or enjoy various corresponding member preferential services or latest information; if the information provided by customers is wrong, they will not be protected by this statement.

9. About this Privacy Statement

We may make revisions at any time in response to changes in the social environment, laws and regulations, and advances in technology, and notify customers of the revisions by email, telephone, catalog, communication network, Internet announcement or other appropriate methods.